1. Introduction

At BazaarBuddy INC, we strive to ensure the satisfaction of our customers. If you are not entirely satisfied with your purchase, we are here to help. This refund policy outlines the conditions under which refunds and returns are accepted, in accordance with the consumer protection laws of Manitoba, Canada.

2. General Refund Policy

2.1 Eligibility for Refunds

To be eligible for a refund, you must notify us within 7 days of receiving the product.

The product must be unused, in the same condition that you received it, and in its original packaging.

Perishable goods such as food items, flowers, newspapers, or magazines cannot be returned.

We require a receipt or proof of purchase to process your refund.

2.2 Non-Refundable Items

Perishable goods, including fresh produce, dairy, meat, and other food items, Gift cards.

Some health and personal care items.

3. Process for Returns and Refunds

3.1 Requesting a Refund

To initiate a return, contact our customer service team at contact@bazaarbuddy.ca or call us at +1 (204) 291-1733 within 7 days of receiving your order.

Provide your order number, the item(s) you wish to return, and the reason for the return.

3.2 Return Instructions

Once your return request is approved, we will provide you with instructions on how to return the item(s) to us.

Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.

For defective products or order errors, we will provide a prepaid return shipping label.

3.3 Processing Refunds

Once we receive your returned item(s), we will inspect them and notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days. If the refund is rejected, we will notify you with the reason for rejection.

Damaged or Defective Items

4.1 Reporting Damages or Defects

If you receive a damaged or defective item, please contact our customer service team immediately. Provide your order number, a description of the damage or defect, and, if possible, photographs of the affected item.

4.2 Resolution for Damaged or Defective Items

For damaged or defective items, you may be eligible for a full refund, replacement, or store credit. We will cover the cost of return shipping for damaged or defective items.

5. Cancellation Policy

5.1 Order Cancellations

Orders can be canceled without penalty if the cancellation request is received before the order has been processed and shipped. If the order has already been processed and shipped, you may need to follow the return process to obtain a refund.

6. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

Email: contact@bazaarbuddy.ca

Phone: +1 (204) 291-1733

7. Changes to This Policy

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

8. Legal Compliance

This refund policy complies with the Consumer Protection Act of Manitoba and other relevant provincial laws. If any part of this policy is found to be in conflict with Manitoba law, the applicable law will prevail, and the conflicting parts of this policy will be deemed amended to conform to the law.

By shopping with BazaarBuddy INC, you agree to this refund policy. Thank you for your understanding and cooperation.