Privacy Policy
Effective Date: 07-July-2024
1. Introduction
Welcome to BazaarBuddy, your trusted online grocery delivery service. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, in compliance with the laws and acts of the Government of Manitoba, Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
2.1 Personal Information
When you use BazaarBuddy, we may collect the following personal information:
Name
Contact information (email address, phone number, mailing address)
Payment information (credit card details, billing address)
Delivery preferences and instructions
Order history
2.2 Non-Personal Information
We may also collect non-personal information that cannot be used to identify you, such as:
- Browser type
- Device type
- IP address
- Operating system
- Usage data (e.g., pages visited, time spent on the app)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, deliveries, and customer support inquiries
- To improve our services, app functionality, and user experience
- To personalize your experience and provide tailored recommendations
- To process payments and prevent fraudulent transactions
- To comply with legal obligations and government regulations
4. How We Share Your Information
4.1 Service Providers
We may share your personal information with third-party service providers who assist us in operating our app, conducting our business, or servicing you, such as payment processors and delivery partners. These service providers are contractually obligated to protect your information and use it only for the purposes for which it is disclosed.
4.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access and correct your personal information held by us. You can update your account information directly through the app or by contacting our customer support.
6.2 Withdrawal of Consent
You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. To withdraw your consent, please contact us using the information provided below.
6.3 Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting our customer support.
7. Children's Privacy
BazaarBuddy is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our app and updating the effective date. Your continued use of the app after the changes have been posted will constitute your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
BazaarBuddy Customer Support
Email: contact@bazaarbuddy.ca
Phone: +1 (204) 291-1733
Mailing Address: contact@bazaarbuddy.ca
By using BazaarBuddy, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.